Replacement Service

If there’s a shipping error or a product defect within 30 days of receiving your item, TAKIS offers a replacement service for TAKIS products.

Replacement Policy

Our replacement policy only applies to product shipping errors or manufacturing defects.

Eligibility for Replacement

To qualify for a replacement, items must be in their original condition and require proof of purchase.

How to Claim

You can make a claim up to 3 days after receiving your item. After that, please verify it through our Customer Service on WhatsApp for further assistance.

Returning Your Item for Replacement

After you’ve confirmed with our Customer Service, please send the product to the specified address for replacement.

Shipping Costs for Replacements

Customers are responsible for the return shipping costs, but TAKIS will cover the shipping fees for sending the replacement product back to the customer’s location.

Return Shipping Time

The return shipping time varies depending on the customer’s location.